Delivery & Shipping Policy
Welcome to Cure By Design, your premier destination for high-quality hemp and CBD products. We understand the importance of timely and secure delivery, and we're committed to providing you with a seamless shopping experience. Our Delivery & Shipping Policy outlines the intricacies of our shipping process, including details on standard and express shipping options, free shipping thresholds, order tracking, and more.
Standard Shipping
- At Cure By Design, we offer standard shipping services at a nominal fee of Rs 50 for orders below Rs 2500.
- Our standard shipping typically takes 3 to 5 business days for delivery.
- This option is ideal for customers who prioritise cost-effectiveness and are willing to wait a few extra days for their products.
Express Shipping
- For those who require their products urgently, we provide express shipping services at a competitive rate of Rs 100.
- With express shipping, your order will be prioritised, and delivery will be expedited, usually within 1 to 3 business days.
- This option is perfect for customers who need their hemp and CBD products promptly for various wellness needs.
Free Shipping
- We value our loyal customers and offer free shipping on all orders above Rs 2500.
- Orders qualifying for free shipping will automatically be upgraded to express shipping, ensuring you receive your products swiftly and at no additional cost.
Shipping Process
- Upon placing your order, our dedicated fulfilment team swings into action to process it within 1 to 2 business days.
- Your order is carefully packed to ensure the safe transit of your hemp and CBD products.
- Once your order is dispatched, you'll receive a confirmation email containing tracking information, allowing you to monitor its journey until it reaches your doorstep.
Shipping Address
- Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues.
- We recommend providing a secure and easily accessible delivery location to ensure a smooth delivery process.
Shipping Restrictions
- Cure By Design currently offers shipping services exclusively within India.
- We adhere to all relevant regulations and restrictions regarding the shipping of hemp and CBD products within the country.
Order Tracking
- Tracking your order is effortless with Cure By Design. Simply visit the 'Track Order' section on our website and enter your order details to stay updated on its status.
- If you encounter any issues with tracking your order, our customer support team is readily available to assist you.
Customer Support
- At Cure By Design, we prioritise customer satisfaction. If you have any questions, concerns, or special requests regarding your order or shipping, our friendly customer support team is here to help.
- You can reach us via email at customersupport@curebydesign.in or by phone at +91 7676877966
Policy Updates
- To ensure transparency and clarity, Cure By Design reserves the right to update or modify this Delivery & Shipping Policy as needed.
- We encourage you to review this policy periodically for any changes or updates.
By shopping with Cure By Design, you're not just purchasing hemp and CBD products; you're investing in your well-being.
We appreciate your trust in us and are committed to delivering excellence in every aspect of your shopping experience.
At Cure By Design, we ensure fast and reliable shipping for all orders, both within India and internationally.
Order Processing & Shipping
All orders are processed and shipped within 12-24 hours of confirmation.
Domestic Shipping (India)
Delivery within 1-4 business days, depending on the location.
International Shipping
Delivery within 5-21 business days, based on the destination country, customs regulations, and courier service availability.
Any additional customs duties or taxes levied by the destination country must be borne by the customer.
Once shipped, customers will receive a tracking link via email/WhatsApp for real-time updates.