Delivery & Shipping Policy
Welcome to Cure By Design, your premier destination for high-quality hemp and CBD products. We understand the importance of timely and secure delivery, and we're committed to providing you with a seamless shopping experience. Our Delivery & Shipping Policy outlines the intricacies of our shipping process, including details on standard and express shipping options, free shipping thresholds, order tracking, and more.
Standard Shipping
- At Cure By Design, we offer standard shipping services at a nominal fee of Rs 50 for orders below Rs 2500.
- Our standard shipping typically takes 3 to 5 business days for delivery.
- This option is ideal for customers who prioritise cost-effectiveness and are willing to wait a few extra days for their products.
Express Shipping
- For those who require their products urgently, we provide express shipping services at a competitive rate of Rs 100.
- With express shipping, your order will be prioritised, and delivery will be expedited, usually within 1 to 3 business days.
- This option is perfect for customers who need their hemp and CBD products promptly for various wellness needs.
Free Shipping
- We value our loyal customers and offer free shipping on all orders above Rs 2500.
- Orders qualifying for free shipping will automatically be upgraded to express shipping, ensuring you receive your products swiftly and at no additional cost.
Shipping Process
- Upon placing your order, our dedicated fulfilment team swings into action to process it within 1 to 2 business days.
- Your order is carefully packed to ensure the safe transit of your hemp and CBD products.
- Once your order is dispatched, you'll receive a confirmation email containing tracking information, allowing you to monitor its journey until it reaches your doorstep.
Shipping Address
- Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues.
- We recommend providing a secure and easily accessible delivery location to ensure a smooth delivery process.
Shipping Restrictions
- Cure By Design currently offers shipping services exclusively within India.
- We adhere to all relevant regulations and restrictions regarding the shipping of hemp and CBD products within the country.
Order Tracking
- Tracking your order is effortless with Cure By Design. Simply visit the 'Track Order' section on our website and enter your order details to stay updated on its status.
- If you encounter any issues with tracking your order, our customer support team is readily available to assist you.
Customer Support
- At Cure By Design, we prioritise customer satisfaction. If you have any questions, concerns, or special requests regarding your order or shipping, our friendly customer support team is here to help.
- You can reach us via email at customersupport@curebydesign.in or by phone at +91 7676877966
Policy Updates
- To ensure transparency and clarity, Cure By Design reserves the right to update or modify this Delivery & Shipping Policy as needed.
- We encourage you to review this policy periodically for any changes or updates.
By shopping with Cure By Design, you're not just purchasing hemp and CBD products; you're investing in your well-being.
We appreciate your trust in us and are committed to delivering excellence in every aspect of your shopping experience.